Fidelizz
Fidelizz
Frequently asked questions

Everything you need to know

Answers to the most common questions from our merchants.

Fidelizz offers a free plan that lets you create a loyalty card for up to 50 customers. To go further, the Pro plan at €19.99/month (€14.99/month billed annually) offers up to 5,000 customers, analytics, 5 email campaigns per month, Google review collection and the spin-the-wheel feature. The Business plan at €34.99/month unlocks unlimited customers, push notifications, gift cards and 50 email campaigns per month.

No, no app is required. The loyalty card is added directly to Apple Wallet or Google Wallet already on your customers' phones. They scan a QR code and the card is saved in seconds.

Fidelizz is designed for all local businesses: bakeries, restaurants, cafés, hair salons, beauty salons, florists, pizzerias, ice cream shops, dry cleaners, wine shops and many more. Any business that wants to build customer loyalty can use it.

Yes, fully. You can customize the logo, colors, number of stamps, reward type and the overall design of your card. The built-in configurator gives you a real-time preview of the result.

Only the merchant can add points via the secure scanning interface. Customers cannot modify their point count. Each stamp is timestamped and logged, which guarantees the integrity of the program.

Paper cards are often lost, forgotten or damaged. A digital card is always on the customer's phone, impossible to lose. It's also eco-friendly, professional, and allows you to track loyalty statistics.

3 minutes is all you need. Sign up, customize your card, print your QR code and you're ready to go. No technical skills required.

Yes. Fidelizz works with Apple Wallet on iPhone and Google Wallet on Android. These apps come pre-installed on the vast majority of smartphones. No additional download is necessary.